1. What is a WYSIWYG Editor?
  2. Can I have each email personalised with my contact's details?
  3. Can I add attachment to my emails?
  4. What about people who can only receive plain text emails?
  5. Can I view the email in the various email clients such as Outlook, Outlook Express, Safari, to ensure that the design is consistent across all browsers?
  6. Can I do a trial send to my colleagues for their approval prior to sending the whole campaign?
  7. Can I use my own email address or company specific one?
  8. I want to send the email on behalf of a colleague and receive all the replies to my account, how do I do this?
  9. What is the difference between the campaign name and the subject line?
  10. What is email authentication?
  11. Can I add attachments to my emails?
  12. Why don't we have a Blackberry screen shot?
  13. Why don’t you support android on your screen shots?
  14. How do I test my campaign?
  15. Why is testing important?
  16. What does validate campaign mean?
  17. How long do the screenshots tests take?
  18. What does the Spam Assassin score mean?
  19. What happens if a test fails?
  20. Do I have to use all test methods?
  21. What happens if the email screenshot doesn't look right?
  22. What spam checks do you use?
  23. What is a spam complaint?
  24. What is the difference between a soft bounce and hard bounce?
  25. When do soft bounces and hard bounces go into my Do Not Mail folder?
  26. If a recipient has changed their mind and wants to go back on my mailing list after unsubscribing can I take them out of Do Not Mail list?
  27. Should I delete my hard bounces?
  28. How do you measure deliverability?
  29. Why can't you guarantee 100% deliverability?
  30. How do you measure a click?