Campaigns

• What is a WYSIWYG Editor?
• Can I have each email personalised with my contact's details?
• Can I add attachment to my emails?
• What about people who can only receive plain text emails?
• Can I view the email in the various email clients such as Outlook, Outlook Express, Safari, to ensure that the design is consistent across all browsers?
• Can I do a trial send to my colleagues for their approval prior to sending the whole campaign?
• Can I use my own email address or company specific one?
• How do I write effective copy for emails?
• I want to send the email on behalf of a colleague and receive all the replies to my account, how do I do this?
• What is the difference between the campaign name and the subject line?
• What is email authentication?
• Can I add attachments to my emails?
• Why don’t we have a Blackberry screen shot?
• Why don’t you support android on your screen shots?
• How do I test my campaign?
• Why is testing important?
• What does validate campaign mean?
• How long do the screenshots tests take?
• What does the Spam Assassin score mean?
• What happens if a test fails?
• Do I have to use all test methods?
• What happens if the email screenshot doesn’t look right?
• What spam checks do you use?
• What is a spam complaint?
• What is the difference between a soft bounce and hard bounce?
• When do soft bounces and hard bounces go into my Do Not Mail folder?
• If a recipient has changed their mind and wants to go back on my mailing list after unsubscribing can I take them out of Do Not Mail?
• Should I delete my hard bounces?
• How do you measure deliverability?
• Why can’t you guarantee 100% deliverability?
• How do you measure a click?