Help

No matter what your problem might be our extensive help centre will be able to assist you

We have broken up the help centre into various sections allowing you to easily find exactly what you are looking for. If you can't find an answer please contact us so we help you out.

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getting startedGetting started

Whether you need help logging in, accessing a free trial or setting up your account, help is at hand ...read more

designDesign

Got a design question? Check out our FAQs on importing images, using templates, modifying logos and a whole host of other tips. ...read more

contactsContacts

If you’ve got problems importing your data, updating records or managing unsubscribes, try our contacts FAQs. ...read more

pricingPricing

Not sure whether to sign up for pay as you go or a monthly plan? Confused by the credit system? Our pricing FAQs will help. ...read more

campaignsCampaigns

If testing, copy and deliverability of your emails are on your mind, try our campaigns FAQs. ...read more

campaignsReports

Need to know a soft bounce from a hard bounce, how to compare campaigns or view your results on a Google Map? We show you how. ...read more

settingsSettings

Our settings FAQs contain tips on anything from setting up additional users to editing you company footer. ...read more

advancedAdvanced

Need help writing a privacy policy, want to know how secure your data is or the legal requirements of email marketing? Get the answers here. ...read more

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Chat & phone support is available during office hours (9 - 5pm, Monday to Friday.)Emails will be responded to within 12 hours of being received,

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